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Unsupported Mattress

September 2, 2014 by · Leave a Comment 

Unsupported Mattress

After taking delivery on his new Forest River Salem, Good Sam Club member, Wayne Hall was surprised to notice that his King Size mattress was lacking the proper support structure. He reached out to Action Line, saying: “I am having a problem with my 2014 Forest River Salem and Forest River has been unresponsive to [...]

Liberty and Justice

August 18, 2014 by · Leave a Comment 

Liberty and Justice

John Moder of West Des Moines, Iowa wrote to Action Line: I hope Action Line can help with an issue I’m having with Chrysler regarding a repair to my 2006 Jeep Liberty. The Liberty was taken in for a no-start problem, and the final diagnosis by Stew Hanson Dodge in West Des Moines was “water [...]

Unresponsive RV Dealer

July 21, 2014 by · Leave a Comment 

Unresponsive RV Dealer

Gerald & Laura Thorsell of Lacey Washington, were excited when they purchased their 2013 Forest River Vengeance from Fife RV Center in February 2014. However, that excited quickly waned when 3 months later they were still having problems getting answers on several items. Letter: We purchased a 2013 Forest River Vengeance 306V toy hauler from [...]

Green Gas Nozzle Handles for Diesel Fuel are NOT an Industry Standard

June 30, 2014 by · Leave a Comment 

Green Gas Nozzle Handles for Diesel Fuel are NOT an Industry Standard

While it’s widely known that most gas stations use green nozzle handles to represent diesel fuel, it’s important to note that this is not a set industry standard. Good Sam Club member Neil J Buckley experienced over $500 in damages to his vehicle from a visit to an Iowa BP station. Neil contacted Action Line [...]

Invisible Monitor

May 31, 2014 by · Leave a Comment 

Invisible Monitor

A few years ago, Good Sam Club members Bob and Marie Brooke of Newberry, Michigan purchased a tire pressure monitor and liked it so much, they decided to upgrade to the newer model. We purchased a tire monitor from Tire-safeguard, in California, a few years ago.  We had trouble with communication with them back then [...]

Double Trouble Installation

April 30, 2014 by · Leave a Comment 

Double Trouble Installation

After purchasing a new GE refrigerator and having it installed in his 2008 Holiday Rambler, Good Sam member, Dave Keller, thought he was all set.    He was, until a moisture problem in the freezer section of the new refrigerator resulted in a warranty repair that required additional installation costs.  I had a new GE refrigerator [...]

Lube Pump Lemon

March 31, 2014 by · Leave a Comment 

Lube Pump Lemon

South Carolina Good Sam member Donald Halbohn approached Action Line for help when the lube pump in his motorhome tow package failed. Although the one-year warranty had expired, Halbohn contended that the pump should have lasted longer than 17 months and only five camping trips. In May 2012 Camping Connection of Myrtle Beach, South Carolina, [...]

Another Dispute Settled

February 28, 2014 by · Leave a Comment 

Another Dispute Settled

While traveling through Madison, Wisconsin, last spring, Good Sam Club member Winifred Codd stopped to browse the new RVs at Jerry’s Camping Center. Codd was so impressed with the layout of one particular travel trailer, she purchased it on the spot and towed it home to Washington’s Olympic Peninsula. All was well until she arrived [...]

Going to the Mattresses

January 31, 2014 by · Leave a Comment 

Going to the Mattresses

On a Florida shakedown cruise in their new fifth-wheel, Georgia Good Sam Club members Ron and Frances Bailey discovered that the RV’s mattress was coming apart at the seams. When the replacement from the manufacturer was delivered in even worse shape, Ron contacted Action Line for help so the couple would have a decent place [...]

Good Sam Goes to Bat

December 31, 2013 by · Leave a Comment 

Good Sam Goes to Bat

When Rich Milgrom discovered that his Class A motorhome was severely out of alignment, the Texas Good Sam member took up the matter with the manufacturers of his RV and its chassis. When neither one stepped up to the plate, Action Line got into the game as referee.  We purchased a new Forest River Georgetown [...]

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