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Service Contract Cancellation

December 12, 2014 by · Leave a Comment 

Service Contract Cancellation

Good Sam Member, Linda Jenkinson, purchased a 2014 Tiffin Breeze from Colton RV in September 2013.   However, after taking delivery of the new RV, she had second thoughts regarding the service contract that she had financed with the Motorhome loan. Dear Action Line: On September 16, 2013, I purchased a 2014 Tiffin Breeze from Colton [...]

Refrigerator Repair Repeat

November 12, 2014 by · Leave a Comment 

Refrigerator Repair Repeat

Good Sam Club Life member, Bill Harbour, contacted Action Line when he finally reached the end of his rope after repeated repairs to resolve the same issue were unsuccessful. Dear Action Line: We have a 2010 Big Horn trailer that we purchased, new, in 2009. The refrigerator that came with the unit has not worked [...]

Peeling Decal

October 10, 2014 by · Leave a Comment 

Good Sam Club member, Bob Eastman, was disappointed to notice that the decal on the front cap of his New Forest River 2013 Sabre fifth wheel trailer is peeling: In November 2012 I purchased a new forest river sabre 2013 5th wheel trailer from RVwholesalers in Ohio. I am happy with the trailer except the [...]

Unsupported Mattress

September 2, 2014 by · Leave a Comment 

Unsupported Mattress

After taking delivery on his new Forest River Salem, Good Sam Club member, Wayne Hall was surprised to notice that his King Size mattress was lacking the proper support structure. He reached out to Action Line, saying: “I am having a problem with my 2014 Forest River Salem and Forest River has been unresponsive to [...]

Liberty and Justice

August 18, 2014 by · Leave a Comment 

Liberty and Justice

John Moder of West Des Moines, Iowa wrote to Action Line: I hope Action Line can help with an issue I’m having with Chrysler regarding a repair to my 2006 Jeep Liberty. The Liberty was taken in for a no-start problem, and the final diagnosis by Stew Hanson Dodge in West Des Moines was “water [...]

Unresponsive RV Dealer

July 21, 2014 by · Leave a Comment 

Unresponsive RV Dealer

Gerald & Laura Thorsell of Lacey Washington, were excited when they purchased their 2013 Forest River Vengeance from Fife RV Center in February 2014. However, that excited quickly waned when 3 months later they were still having problems getting answers on several items. Letter: We purchased a 2013 Forest River Vengeance 306V toy hauler from [...]

Green Gas Nozzle Handles for Diesel Fuel are NOT an Industry Standard

June 30, 2014 by · Leave a Comment 

Green Gas Nozzle Handles for Diesel Fuel are NOT an Industry Standard

While it’s widely known that most gas stations use green nozzle handles to represent diesel fuel, it’s important to note that this is not a set industry standard. Good Sam Club member Neil J Buckley experienced over $500 in damages to his vehicle from a visit to an Iowa BP station. Neil contacted Action Line [...]

Invisible Monitor

May 31, 2014 by · Leave a Comment 

Invisible Monitor

A few years ago, Good Sam Club members Bob and Marie Brooke of Newberry, Michigan purchased a tire pressure monitor and liked it so much, they decided to upgrade to the newer model. We purchased a tire monitor from Tire-safeguard, in California, a few years ago.  We had trouble with communication with them back then [...]

Double Trouble Installation

April 30, 2014 by · Leave a Comment 

Double Trouble Installation

After purchasing a new GE refrigerator and having it installed in his 2008 Holiday Rambler, Good Sam member, Dave Keller, thought he was all set.    He was, until a moisture problem in the freezer section of the new refrigerator resulted in a warranty repair that required additional installation costs.  I had a new GE refrigerator [...]

Lube Pump Lemon

March 31, 2014 by · Leave a Comment 

Lube Pump Lemon

South Carolina Good Sam member Donald Halbohn approached Action Line for help when the lube pump in his motorhome tow package failed. Although the one-year warranty had expired, Halbohn contended that the pump should have lasted longer than 17 months and only five camping trips. In May 2012 Camping Connection of Myrtle Beach, South Carolina, [...]

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