Resolving Your RV Disputes

October 26, 2011 by · 2 Comments 

Action Line brings members and businesses together Dear Action Line, While snowbirding last winter, we needed some warranty work done on our 2010 Fleetwood Discovery motorhome. We took our coach to Holiday World of Houston to have repairs done which included installing a new Dometic icemaker. When the new icemaker didn’t work, the service technicians [...]

Busted Jack

September 22, 2011 by · 4 Comments 

Dear Action Line, I have a 2006 Monaco Diplomat with a three-point Power Gear leveling system. While on a trip last August, we needed to extend the jacks to level the coach. I set up the coach, placed 2″x8″ boards under the jacks, turned the leveling system on and pressed the auto down button. The [...]

Action Line: Workhorse Worries

Action Line: Workhorse Worries

August 23, 2011 by · 3 Comments 

Dear Action Line, I am a Life member of the Good Sam Club. I own a 2005 Coachmen Santara motorhome with a W22 Workhorse chassis, serial number 5B4MP67G843390892. In May 2010 I experienced a seizure of the front-left brake caliper. This was a terrifying experience, as my wife and I were traveling 60 mph along [...]

Camp Club Conflict

July 25, 2011 by · 1 Comment 

Dear ActionLine: I would like you to resolve this problem for me if you can and I hope you can. I have been a Camp Club USA member year’s now and for the most part been satisfied. I referred a friend and was supposed to get a $25 gift card when he called and joined. [...]

Wipers Wipeout!

June 24, 2011 by · 2 Comments 

Good Sam member Clair Krone York Customer letter: Dear Good Sam: As a life member I hope you can help me. This past September my wife and I were at Lake Hood Camping Resort in Myrtle Beach S. C. My windshield wipers failed during the trip to Lake Wood. I asked someone in the office [...]

Action Line: Extended-Service Claim

Action Line: Extended-Service Claim

May 26, 2011 by · 3 Comments 

Dear Action Line, This spring, the diesel engine on my 2003 Coachmen motorhome needed a new turbocharger. I took it to Aptico, a Cummins dealer in Lindenhurst, New York, where the work was done. I submitted a claim to Interstate National Dealer Services under my policy for the amount of $4,754.13. I was told that [...]

Reimbursement Remedy

April 21, 2011 by · 2 Comments 

Dear Action Line: On or about June 26, 2010, I took delivery of a used 2002 Endeavor motorhome from Holiday World of Houston in Katy, Texas. When I started moving into the coach, the front A/C quit working. Technicians took it into the shop and got it working again. However, in less than a month, [...]

Is the Fridge Fixed Yet? — Action Line

Is the Fridge Fixed Yet? — Action Line

March 30, 2011 by · 5 Comments 

By Betty Abramson On November 10, 2010, we had our refrigerator serviced for the Norcold recall issue. Then on November 26, 2010, our refrigerator stopped working. The code told us we must have a service repair person fix the problem. Since this was the day after Thanksgiving, and we were in the middle of North [...]

They Can See Clearly Now…

They Can See Clearly Now…

February 27, 2011 by · Leave a Comment 

By Betty Abramson Dear Action Line, In September of 2010, while staying in Norcross, GA, we had a problem with our windshield wipers and called Charlie’s Mobile Auto Repair of Holly Springs, GA on the recommendation of a technician who had done great work for us in the past. Joe, the technician who came to [...]

Too Cold for Comfort – Action Line

Too Cold for Comfort – Action Line

January 21, 2011 by · Leave a Comment 

By Betty Abramson Back in December 2009 we replaced our Norcold 1200LRIM refrigerator due to it leaking coolant. There was a very, very strong smell of ammonia inside the motorhome. We contacted Midwest RV Center and they informed us that there was a recall on the Norcold Refrigerators. However, when they contacted Norcold, they refused [...]

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